Live response March 2, 2020
10 Super Cool Features of Xeno

Live support can be a powerful addition to many aspects of your business. Did you know that it could help to attract new leads, convert them into customers and even to keep them with you, once they have invested in your business. And Xeno is a quality live support software that has a host of […]

Keep customers February 26, 2020
Standing Out from The Crowd in The Year 3000

In the year 3000 the population of the earth has spread across the solar system. With the invention of a chemical that makes it possible for any atmosphere to support human life, people are sampling the delights of Mercury through to Pluto. With a strong economy and a population vastly bigger than 100 years ago […]

Attract customers February 24, 2020
Attracting Wildlife, and Customers

Do you struggle to attract leads for your business? Is your garden full of birds and insects? You may think there is no connection between these two questions. And I’m not a wildlife expert. But there appears to be a few similarities between building a thriving garden ecosystem and turning visitors into leads for your […]

Live response February 19, 2020
4 Predictions for The Future of Customer Communication

Technology is moving at a rapid rate and the way businesses operate is reflecting this. Do you wonder how customer communication will look in 50 years’ time? Will we be speaking through telepathy while driving in our hover cars? Or be put through to a customer support agent with a simple hand gesture? Maybe there […]

Keep customers February 17, 2020
The Easy Life: Reducing Effort with Xeno

When things are easy, life just works right? A survey by the Customer Contact Council found that the one of the biggest factors for increasing customer loyalty was decreasing effort. Did you know that using live support for your business could help to decrease effort in a number of ways? And Xeno specifically, has lots […]

Keep customers February 14, 2020
Be My Valentine? Building Lasting Relationships with Live Support

Valentine’s Day is here. If you are in a relationship, long term or new. Have you thought about what you might do? If you will get gifts, and what they will be? Depending on the outlook of your partner, forgetting or messing up Valentine’s day could affect your relationship. And this got us to thinking. […]

Convert customers February 12, 2020
5 Creative Ways To Convert More Leads in 2020

The year 2020 is upon us, and if you are among the smart businesspeople, you want to increase your profits this year, and that involves thinking about new and creative ways to convert more leads this new year. This article will share with you five creative ways you can move prospects on your list from […]

Live response February 10, 2020
If Live Support Were A Super-Hero

Now, I’m not saying that live support software is so powerful that it has superhuman abilities, that can only have come from another planet or created in a freak accident. But it can be a pretty powerful addition to your business, and it got us to thinking: If it were a superhero, what kind of […]

Attract customers February 5, 2020
How to Use Lead Magnets Effectively in 2020

For many businesses, lead generation is a very big problem. If you wish to be successful in business in 2020, you must find a way to use lead magnets effectively to make lead generation easier and attract the right leads to your business. That is why in this article, I will be sharing with you […]

Attract customers February 3, 2020
The World in 3000: Lead Generation Factors That Will Remain Constant

Some 30 years ago, no one would have believed that the whole process of marketing and selling would be as easy as it is today; with social media and email marketing making lead generation and communication with your leads a smooth and easy process, as opposed to buying space on newspapers for ads and mailing […]

Keep customers January 29, 2020
5 Methods That Will Make Customer Retention Easy in 2020

In this new year, you need to focus more on keeping the customers you already have than trying to get new ones. If the above statement is your mindset, then congratulations! You’re already one step ahead of many people in the business who are spending so much to bring in leads, but working so little […]

Keep customers January 27, 2020
Signs of a Satisfied Customer: How to Know if Your Customer is Happy or Not

Many top businessmen in the world say that the customer is the most important part of any business, and it’s true when you think in tandem with them. This is because all decisions are driven by the customers desires, whether old or new, and you must keep up with them or you are going to […]

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