Live response February 10, 2020
If Live Support Were A Super-Hero

Now, I’m not saying that live support software is so powerful that it has superhuman abilities, that can only have come from another planet or created in a freak accident. But it can be a pretty powerful addition to your business, and it got us to thinking: If it were a superhero, what kind of […]

Attract customers February 5, 2020
How to Use Lead Magnets Effectively in 2020

For many businesses, lead generation is a very big problem. If you wish to be successful in business in 2020, you must find a way to use lead magnets effectively to make lead generation easier and attract the right leads to your business. That is why in this article, I will be sharing with you […]

Attract customers February 3, 2020
The World in 3000: Lead Generation Factors That Will Remain Constant

Some 30 years ago, no one would have believed that the whole process of marketing and selling would be as easy as it is today; with social media and email marketing making lead generation and communication with your leads a smooth and easy process, as opposed to buying space on newspapers for ads and mailing […]

Keep customers January 29, 2020
5 Methods That Will Make Customer Retention Easy in 2020

In this new year, you need to focus more on keeping the customers you already have than trying to get new ones. If the above statement is your mindset, then congratulations! You’re already one step ahead of many people in the business who are spending so much to bring in leads, but working so little […]

Keep customers January 27, 2020
Signs of a Satisfied Customer: How to Know if Your Customer is Happy or Not

Many top businessmen in the world say that the customer is the most important part of any business, and it’s true when you think in tandem with them. This is because all decisions are driven by the customers desires, whether old or new, and you must keep up with them or you are going to […]

Live response January 22, 2020
5 Ways Improving Your Live Response Can Directly Impact Your Customer Service

The customer is the most important person in a business, and every successful CEO knows that. That is why, for example, Jeff Bezos, the CEO of Amazon and the richest man in the world always leaves a seat in every board meeting empty for the customer. Now, I’m not saying you should be obsessive in […]

Keep customers January 20, 2020
The First Date: Building a Lasting Relationship

Have you ever been on a bad first date? Some people may prefer to give a second chance, but usually a bad first date means there won’t be a another one. And definitely no long-term relationship. But we got to thinking and we’ve realized that there is a similarity between pulling off a good first […]

Keep customers January 15, 2020
Keeping Your Customers Loyal to Your Business in a World Where Technology Rules

Picture the world 100 years from now. Elon Musk has successfully colonized Mars and everyone has mastered space travel. With just a single button, you can transport yourself to McDonalds in Mars and have some coke and fries with some alien bugs. What does it look like in your mind? Cool, right? What about your […]

Keep customers January 13, 2020
5 Reasons a Customer will Ditch Your Business for Another

Why do some customers buy from you only once and never return? Many startups face this problem. They manage to acquire a customer or two but lose them after the customer has made the first purchase. If you are part of this group, and you are wondering why your best customers are ditching you for […]

Convert customers January 8, 2020
Lead Conversion: How To Get Ahead Of Technology In An Advanced World

If you wish for your business to survive in a hundred years, you must be smart about the system you use to move a lead from interest to purchase, or lead conversion. Every quarter, the systems through which digital marketing is done changes, and many entrepreneurs have to struggle to keep up. In this article, […]

Live response January 6, 2020
Interplanetary Support: The Future of Communication?

It’s the year 3000, civilization has come a long way over the past 1000 years. After inventing a chemical that makes even the most inhospitable atmosphere able to support human life, the population of earth spread itself across the Solar System. Sun worshippers heading for Mars and those that loved to ski and snowboard setting […]

Keep customers December 30, 2019
Qualitative vs Quantitative Data? What is All the Fuss About?

Do you hear the words qualitative and quantitative data get mentioned a lot when reading about feedback and how to reduce churn? Do you just skip over them as you don’t really understand what they mean? Well, do not fear as we’ve put together a quick description with examples. Feedback is a key component in […]

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