Convert customers July 16, 2021
Growing an Online Business for Beginners: Customer Conversion

  Once you are bringing leads into your business, the next step is to move them towards a sale, and convert them into actual customers. Just to recap, a lead means a potential customer and conversion means turning potential customers into actual ones.  To sell online, it’s important to cultivate trust in your brand and […]

Convert customers July 12, 2021
The Do’s and Don’ts of Lead Conversion: What to do and what not to do when converting leads into paying customers

Lead conversion can be just as frustrating as the process of lead generation. Once you’ve finally figured out where and how to find your leads, now you’re tasked with the job of finally converting them into paying customers. But how exactly do you do that without sending them running for the hills with all that […]

Attract customers July 9, 2021
Growing an Online Business for Beginners: Generating Leads

When you start an online business, there are lots of things to think about when it comes to growth. How will people know about you? How can you get those people to trust you and educate them about your product? And on top of this, how do you get them to come back to you […]

Live response June 28, 2021
How Live Response Will Change Your Business For the Better

  If you’re like most business owners, you’re always looking for ways to improve your operations and increase customer satisfaction. Even if things are already going smoothly in your business, no harm can come from looking for ways to improve! One of the best, and easiest, ways any business can make an immediate improvement to […]

Live response June 11, 2021
It’s all in the Prep: Social Media Scheduling

  Do you plan your content schedule for the month, schedule your posts and then sit back and relax? Or do you think about it last minute, mash together an idea and post it whenever you think about it? Planning and scheduling in advance are not always a bed of roses, but there are quite […]

Live response May 21, 2021
Time is Money : Efficient Live Support thanks to Xeno

Running live support can get complicated and confusing, especially if it’s part of an Omnichannel strategy. It’s important to use an effective live support software that helps everything to run smoothly and efficiently. Spending time inputting data and communicating ineffectively with colleagues can waste a lot of time that could be put to better use. […]

Live response May 17, 2021
4 Advantages of Adopting Omnichannel

  Have you ever thought of customer service as an artform? It’s a bit out there but bear with me. When you look at a good painting, you don’t see the individual lines, you see the picture as a whole, if you listen to a well-known song, you don’t just listen to the cymbal by […]

Live response April 23, 2021
Remote Ways to Increase Sales

As the coronavirus pandemic continues to drag on, some businesses are still struggling to regain their footing after a year of switching to remote practices. While most businesses have settled into their new remote routines by now, they are still struggling to maintain sales.   It’s no surprise that selling your product without being able […]

Live response January 25, 2021
The Best Tools to Improve Remote Communication for Teams

When you have a remote team, communication can get a bit tricky, especially when you factor in different time zones, internet connection speeds, and more. It’s easy for team members to miss messages and lose track of information when everyone is operating differently.   If you find that communication in your team isn’t up to […]

Live response January 18, 2021
3 New Year’s Resolutions to Improve Remote Communication

  2021 is finally here! And with it came a bunch of much needed New Year’s Resolutions. While many people may be focusing on their health or home, some are making their New Year’s Resolutions all about work.   As we all know, 2020 changed the way the majority of the world worked. Many people […]

Live response December 15, 2020
The 2020 Holiday Season for Remote Teams

2020 has been a whirlwind of a year and even now that it’s the holiday season, the craziness of this year isn’t going to change. For many, this holiday season is gearing up to be the weirdest holiday season they have ever experienced.   The same goes for remote teams! Many businesses who were forced […]

Live response November 25, 2020
Remote Communication Etiquette

    Between the Coronavirus lockdowns in early 2020 and the new lockdowns going into the holiday season, more and more people are struggling with remote working and communication. Not to mention, the closer we get to the holidays, the more hectic things seem to get.   As things are ramping up, it’s important for […]

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