Are you struggling to get your lead generation off of the ground? Attracting leads online can be frustrating. But did you know, as well as upping your customer service game and helping to increase conversion, live support software can assist you in this process. And Xeno comes with some shiny features to make […]
When you have a remote team, communication can get a bit tricky, especially when you factor in different time zones, internet connection speeds, and more. It’s easy for team members to miss messages and lose track of information when everyone is operating differently. If you find that communication in your team isn’t up to […]
Have you considered investing in live support software for your website? Do you wonder what all the fuss is about? You’ve all heard the phrase I’m sure. You bake a yummy cake, which is a good cake regardless, but what could make it that tad little better? Well, […]
2021 is finally here! And with it came a bunch of much needed New Year’s Resolutions. While many people may be focusing on their health or home, some are making their New Year’s Resolutions all about work. As we all know, 2020 changed the way the majority of the world worked. Many people […]
Carrying on from our last article, we continue looking at what it takes to build a user experience that doesn’t put users off but instead keeps them coming back time and time again and get them talking about you to their friends, family and business colleagues. Last time, we’ve looked at positive steps you […]
Have you abandoned a purchase online because the process just seemed too complicated? Maybe you didn’t know which button to follow, or couldn’t even find your cart? The power of an awesome user experience is real. A well-designed website that’s optimized to give a smooth user experience could help increase the number of your […]
2020 has been a whirlwind of a year and even now that it’s the holiday season, the craziness of this year isn’t going to change. For many, this holiday season is gearing up to be the weirdest holiday season they have ever experienced. The same goes for remote teams! Many businesses who were forced […]
Email marketing is a highly effective digital marketing option, but it can be a disheartening and slow process when you start out. Sending a carefully crafted email to 30 subscribers and getting 5 opens is not fun. So here are some tips for taking your email list from little to large, fast. Give […]
You have a list of 10,000 email subscribers, 20,000, or maybe even more, but still struggle to see a good return from your email campaigns? Maybe your open rate is high, but you still can’t improve your click-through rate? Sounds familiar? Engagement is what you need my friend, and luckily we are here to give […]
Between the Coronavirus lockdowns in early 2020 and the new lockdowns going into the holiday season, more and more people are struggling with remote working and communication. Not to mention, the closer we get to the holidays, the more hectic things seem to get. As things are ramping up, it’s important for […]
Thanks to the coronavirus, more teams have moved to remote operations and communication than ever before. And while the pandemic rages on, it doesn’t look like teams will be moving back to normal any time soon. At first, remote communication was just a temporary solution to maintain social distancing but now, it seems as […]
Your website is your online storefront. Would you be more likely to go into a shop that is plastered with offers, a sign that needs a new coat of paint and a door that looks like it’s about to start rotting? When selling online your website is pivotal for communicating to visitors that your company […]