What is White Label? White Label is a term that is being thrown around more and more these days. But many people are still in the dark as to what exactly white label is and how it works. More importantly, they don’t know how it could benefit their business. White label is when one company […]
As the coronavirus pandemic continues to drag on, some businesses are still struggling to regain their footing after a year of switching to remote practices. While most businesses have settled into their new remote routines by now, they are still struggling to maintain sales. It’s no surprise that selling your product without being able […]
How efficient is your business at converting leads into customers? Live support software could help you take visitors on your website from interest to purchase. It provides a way to instantly connect with your support agents where they can offer personal assistance, qualify leads, collect lead information and more. Xeno has lots of features to […]
Good customer service is a key component of any successful business strategy, get it right and you could nurture brand advocates, increase conversion and lower churn, whilst getting it wrong can be bad news. Live support software can be a great compliment to your customer support strategy, giving instant, 1-to-1 advice to customers 24/7, if […]
Are you struggling to get your lead generation off of the ground? Attracting leads online can be frustrating. But did you know, as well as upping your customer service game and helping to increase conversion, live support software can assist you in this process. And Xeno comes with some shiny features to make […]
When you have a remote team, communication can get a bit tricky, especially when you factor in different time zones, internet connection speeds, and more. It’s easy for team members to miss messages and lose track of information when everyone is operating differently. If you find that communication in your team isn’t up to […]
Have you considered investing in live support software for your website? Do you wonder what all the fuss is about? You’ve all heard the phrase I’m sure. You bake a yummy cake, which is a good cake regardless, but what could make it that tad little better? Well, […]
2021 is finally here! And with it came a bunch of much needed New Year’s Resolutions. While many people may be focusing on their health or home, some are making their New Year’s Resolutions all about work. As we all know, 2020 changed the way the majority of the world worked. Many people […]
Carrying on from our last article, we continue looking at what it takes to build a user experience that doesn’t put users off but instead keeps them coming back time and time again and get them talking about you to their friends, family and business colleagues. Last time, we’ve looked at positive steps you […]
Have you abandoned a purchase online because the process just seemed too complicated? Maybe you didn’t know which button to follow, or couldn’t even find your cart? The power of an awesome user experience is real. A well-designed website that’s optimized to give a smooth user experience could help increase the number of your […]
2020 has been a whirlwind of a year and even now that it’s the holiday season, the craziness of this year isn’t going to change. For many, this holiday season is gearing up to be the weirdest holiday season they have ever experienced. The same goes for remote teams! Many businesses who were forced […]
Email marketing is a highly effective digital marketing option, but it can be a disheartening and slow process when you start out. Sending a carefully crafted email to 30 subscribers and getting 5 opens is not fun. So here are some tips for taking your email list from little to large, fast. Give […]