Convert customers July 16, 2021
Growing an Online Business for Beginners: Customer Conversion

  Once you are bringing leads into your business, the next step is to move them towards a sale, and convert them into actual customers. Just to recap, a lead means a potential customer and conversion means turning potential customers into actual ones.  To sell online, it’s important to cultivate trust in your brand and […]

Convert customers July 12, 2021
The Do’s and Don’ts of Lead Conversion: What to do and what not to do when converting leads into paying customers

Lead conversion can be just as frustrating as the process of lead generation. Once you’ve finally figured out where and how to find your leads, now you’re tasked with the job of finally converting them into paying customers. But how exactly do you do that without sending them running for the hills with all that […]

Attract customers July 9, 2021
Growing an Online Business for Beginners: Generating Leads

When you start an online business, there are lots of things to think about when it comes to growth. How will people know about you? How can you get those people to trust you and educate them about your product? And on top of this, how do you get them to come back to you […]

Use Cases July 5, 2021
Using Xeno as an E-commerce Business

  E-commerce is thriving right now. Customers want to be able to order what they want, whenever they want it. They want to be able to research their own options, make a purchase and get an item the next day or even on the very same day. However, sometimes they need help, and they don’t […]

Use Cases July 2, 2021
Using Xeno as a Marketing Agency

  Xeno offers a wide range of features that Marketing agencies can employ to give their services an edge above all their competitors. Between multilingual live chat, automated communication and file sharing features, Xeno has everything a marketing agency could need to capture leads and turn them into clients as easily as 1-2-3. After all, […]

Live response June 28, 2021
How Live Response Will Change Your Business For the Better

  If you’re like most business owners, you’re always looking for ways to improve your operations and increase customer satisfaction. Even if things are already going smoothly in your business, no harm can come from looking for ways to improve! One of the best, and easiest, ways any business can make an immediate improvement to […]

Use Cases June 21, 2021
How Live Support Can Help your HR department

  Ever wanted to have the simplest hiring process ever? Does the thought of having easy, to-the-point exchanges with applicants bring a smile to your face? When it comes to hiring, you want the process to be easy for everyone: your applicants, and your HR team. Xeno’s live support software can help make this process […]

White Label June 18, 2021
What to Look For in a White Label Partner

  If you are ready to start your White Label journey, then you may be in the process of finding the company you want to partner with. You may also be overwhelmed with all your choices. There are a ton of White Label partners for you to choose from, including Xeno, but deciding on the […]

Keep customers June 14, 2021
The Key to Creating Loyal Customers

  So you just landed a new customer. Great job! Now what? Bringing in new customers is great, so long as you can keep them coming back for more. This is where a lot of businesses end up struggling. We get so caught up in being eye-catching enough to draw in new customers that we […]

Live response June 11, 2021
It’s all in the Prep: Social Media Scheduling

  Do you plan your content schedule for the month, schedule your posts and then sit back and relax? Or do you think about it last minute, mash together an idea and post it whenever you think about it? Planning and scheduling in advance are not always a bed of roses, but there are quite […]

White Label June 7, 2021
How to Tell if White Label is Right for You?

    So, you’re interested in White Label products! That’s fantastic! We’re sure by now you know just how White Labeling works and all the benefits it entails. But, you still may be wondering if it’s right for you or your business. To help you make an informed decision, we have compiled this guide to […]

Attract customers June 4, 2021
Using Live Support as a Retail Store

Having an online presence alongside brick-and-mortar stores is almost essential these days. One can compliment the other, helping to bring in new customers, retain existing ones and upsell on individual purchases. Online ordering can work in tandem with in-store browsing, whilst collecting in store options increases store footfall. Adding another customer service tool to your […]

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