Once you are bringing in new leads and converting them to customers the next step is keeping them, or in fancy terms: customer retention. This could be customers coming back for repeat business or keeping subscribers if you provide a membership / subscription service. Customer retention has a myriad of benefits. It can be […]
Optimize, optimize, optimize, if you’ve been in the digital marketing world for any amount of time, no doubt you have heard this phrase time and time and again, and for good reason, who doesn’t want their business operating as well as it can at all levels. There are many benefits of live response as standard, […]
It’s that time of the year again, shorts and flip flops are out, BBQs are fired up, and mostly, people are moaning about it being too hot, haha. And you know what’s a great way to cool down, ICE CREAM! Did you know that there are many similarities between running an online business, and a […]
Once you are bringing leads into your business, the next step is to move them towards a sale, and convert them into actual customers. Just to recap, a lead means a potential customer and conversion means turning potential customers into actual ones. To sell online, it’s important to cultivate trust in your brand and […]
Lead conversion can be just as frustrating as the process of lead generation. Once you’ve finally figured out where and how to find your leads, now you’re tasked with the job of finally converting them into paying customers. But how exactly do you do that without sending them running for the hills with all that […]
When you start an online business, there are lots of things to think about when it comes to growth. How will people know about you? How can you get those people to trust you and educate them about your product? And on top of this, how do you get them to come back to you […]
E-commerce is thriving right now. Customers want to be able to order what they want, whenever they want it. They want to be able to research their own options, make a purchase and get an item the next day or even on the very same day. However, sometimes they need help, and they don’t […]
Xeno offers a wide range of features that Marketing agencies can employ to give their services an edge above all their competitors. Between multilingual live chat, automated communication and file sharing features, Xeno has everything a marketing agency could need to capture leads and turn them into clients as easily as 1-2-3. After all, […]
If you’re like most business owners, you’re always looking for ways to improve your operations and increase customer satisfaction. Even if things are already going smoothly in your business, no harm can come from looking for ways to improve! One of the best, and easiest, ways any business can make an immediate improvement to […]
Ever wanted to have the simplest hiring process ever? Does the thought of having easy, to-the-point exchanges with applicants bring a smile to your face? When it comes to hiring, you want the process to be easy for everyone: your applicants, and your HR team. Xeno’s live support software can help make this process […]
If you are ready to start your White Label journey, then you may be in the process of finding the company you want to partner with. You may also be overwhelmed with all your choices. There are a ton of White Label partners for you to choose from, including Xeno, but deciding on the […]
So you just landed a new customer. Great job! Now what? Bringing in new customers is great, so long as you can keep them coming back for more. This is where a lot of businesses end up struggling. We get so caught up in being eye-catching enough to draw in new customers that we […]