Carrying on from our last article, we continue looking at what it takes to build a user experience that doesn’t put users off but instead keeps them coming back time and time again and get them talking about you to their friends, family and business colleagues. Last time, we’ve looked at positive steps you […]
Have you abandoned a purchase online because the process just seemed too complicated? Maybe you didn’t know which button to follow, or couldn’t even find your cart? The power of an awesome user experience is real. A well-designed website that’s optimized to give a smooth user experience could help increase the number of your […]
2020 has been a whirlwind of a year and even now that it’s the holiday season, the craziness of this year isn’t going to change. For many, this holiday season is gearing up to be the weirdest holiday season they have ever experienced. The same goes for remote teams! Many businesses who were forced […]
Email marketing is a highly effective digital marketing option, but it can be a disheartening and slow process when you start out. Sending a carefully crafted email to 30 subscribers and getting 5 opens is not fun. So here are some tips for taking your email list from little to large, fast. Give […]
You have a list of 10,000 email subscribers, 20,000, or maybe even more, but still struggle to see a good return from your email campaigns? Maybe your open rate is high, but you still can’t improve your click-through rate? Sounds familiar? Engagement is what you need my friend, and luckily we are here to give […]
Between the Coronavirus lockdowns in early 2020 and the new lockdowns going into the holiday season, more and more people are struggling with remote working and communication. Not to mention, the closer we get to the holidays, the more hectic things seem to get. As things are ramping up, it’s important for […]
Thanks to the coronavirus, more teams have moved to remote operations and communication than ever before. And while the pandemic rages on, it doesn’t look like teams will be moving back to normal any time soon. At first, remote communication was just a temporary solution to maintain social distancing but now, it seems as […]
Your website is your online storefront. Would you be more likely to go into a shop that is plastered with offers, a sign that needs a new coat of paint and a door that looks like it’s about to start rotting? When selling online your website is pivotal for communicating to visitors that your company […]
Remote communication is a hot topic right now. Especially as businesses continue to navigate the lingering pandemic. And while some people are thriving in the new world of remote communication, some people are still struggling. It’s true that nothing can replace good old fashioned face-to-face communication, but with remote communication growing in necessity, as well […]
Did you know? Xeno is currently preparing to launch its epic integration with Marketo this November. Xeno and Marketo are full of features to take your customer service and marketing game to the next level, getting lead information and turning visitors into leads and much more. Xeno provides instant live communication, consolidated in one place, […]
You’ve probably grown up being taught to work together as a team. In most sports, you are going to lose if you try to do it alone. If the sous chef starts doing his own thing in a Michelin-starred restaurant, they probably aren’t going to hold that title for long. Well, the same can be […]
Conversational experiences are an important factor to focus on for any business that provides customer services. They are a staple for providing quality customer experiences which ultimately leads to customer retention and more sales. It’s a win-win! But, how do you provide these conversational experiences for every single customer? Moreso, how do you […]