Convert customers April 20, 2020
3 Often Overlooked Methods That Can Boost Your Conversion Rate

At every point in a business life, the goal of the entrepreneur is to increase top line revenue. Doing this usually involves increasing the number of customers or improving the rate at which you push leads to take action, or simply put, the conversion rate. The art of closing the deal has always been a […]

Keep customers April 17, 2020
Four Mistakes Business make that makes Customer Retention Difficult

Why would anyone sabotage his own business’ chances of making it to the top of its industry? I’m sure you can think of no reason why anybody would want to do that. Unfortunately, many businesspeople make big mistakes in their customer retention strategy and make it difficult to retain their customers. This reduces the lifetime […]

Keep customers April 13, 2020
Reducing Churn Through Smooth Communication

Good communication is important for all areas of your business. And reducing churn is no exception. It can help you to increase consumer satisfaction, listen to customer feedback and more. All of which could increase your customer retention rate. Live support software can help to make communication between customers and your staff smooth. Let’s take a […]

Live response April 8, 2020
4 Epic Benefits of Live Response

  Have you heard about live response? A new customer support channel that lets you talk to your customers in real time, and it can all be done remotely too. You may already know about it, but did you know how many epic benefits it can offer? Support agents can talk to multiple customers at […]

Keep customers April 6, 2020
4 Actions That Could Help to Reduce Churn

Focusing on lowering your churn rate low could be a sensible strategy for your business. Did you know it can be more expensive to acquire new customers than to keep your existing ones? But are you stuck for ideas on how to reduce churn? Here are some strategies that you could integrate into your customer […]

Attract customers April 1, 2020
2 Popular Lead Generation Strategies for Your Business

What is your strategy to attract leads online? Have you doubled down on content marketing, email or something else? You may be using a combination. There is more than one way of generating potential customers. We thought we would take a look at 2 popular methods for you:   Social Media Marketing A large percentage […]

Live response March 30, 2020
Why Live Response is the Exact Tool You Need for Your Business Right Now

For some months now, the world has been thrown into a little bit of confusion, no thanks to the COVID-19 (Coronavirus outbreak of 2019) pandemic. Many major sports leagues in the world like the NBA, MLS and EPL have been suspended and top celebrities have been in isolation because they have been tested positive for […]

Convert customers March 25, 2020
5 Important Factors That Make Lead Conversion Possible and Easy

Your conversion rate is the easiest way to rate your lead and customer interaction with your brand and tell if you are going to remain in business for much longer. In much simpler terms, if your conversion rate is low, you’ll be bankrupt soon. While many businesspeople understand why it is important to improve your […]

Keep customers March 23, 2020
Getting Smart with Social Media for Customer Retention in 2020

Since the creation of the internet, social media has been one of the biggest tools used by millennials to build businesses and make millions of dollars from it. A good example is 22-year old Kylie Jenner, whose net worth was recently estimated to be about $1 billion dollars, and she sold about 51% of her […]

Live response March 16, 2020
Why Live Chat Should Be A Top Priority for Your Marketing Goals In 2020

No matter what your marketing goals are for 2020, you need to find a system that offers immediate responses to meet immediate responses. Why is that? Well, according to a study done by Nature communication, the collective attention span of people in the world is decreasing, thanks to the abundance of information and availability of […]

Keep customers March 11, 2020
5 Strategies to Improve Onboarding

Onboarding is the combined processes of welcoming new customers to your product, educating them on how to use it and setting expectations for your future relationship. Strong customer onboarding could help to increase your customer retention rate. Planning, communication and optimization can be important here. Here are some tips that could help to improve your […]

Convert customers March 9, 2020
5 Ways Live Support Can Help with Conversion

How good is your company at converting? Have you read countless articles about sales funnels and conversion rate optimization? But you could still do with some help taking leads from interest to purchase? Live support could be one avenue you are yet to explore? Live support software could help to increase your conversion rate for […]

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