As the coronavirus pandemic continues to drag on, some businesses are still struggling to regain their footing after a year of switching to remote practices. While most businesses have settled into their new remote routines by now, they are still struggling to maintain sales.
It’s no surprise that selling your product without being able to meet your customers face-to-face can be pretty difficult. Many sales people excel at their jobs because they are sociable people who thrive when they can work hands on with their customers.
But now that sales have turned remote, what can be done to remedy the lack of face-to-face communication that drives sales? We have some tips to get you through.
Keep Being Sociable, Remotely
The good news is, you can continue to be a social salesperson even if you are working remotely! You just have to find new and innovative ways to socialize with your customers.
One great way is through video calls and meetings. When trying to sell to a customer, enabling them to see you one-on-one can go a long way… Since this is the closest you can get to face-to-face communication these days, embrace it! Xeno offers state-of-the-art screen sharing and video call features, that allow you to have a face-to-face connection with your contacts in a matter of seconds!
You could also take to social media to keep the conversation going. Social media is a tool you should already be leveraging to make sales, but don’t forget to reevaluate your strategy and shake things up every now and again. Xeno can help here by giving you one location to read and reply to incoming messages from social media!
Demonstrating value is essential whether or not you have to make sales remotely or not. A customer will not buy something that they don’t see value in. With remote sales, your challenge is simply demonstrating value without being able to do so in person.
To demonstrate value, make sure you have tons of information about your product. Digital presentations, PDFs, or infographics for instance, can come in pretty handy when trying to attract and capture the attention of potential customers. You can also share the same documents with already interested customers to finally drive them to make a purchase, directly through a Xeno conversation.
Invest in the Right Tools
When it comes to remote sales, don’t be afraid to invest in tools to make your job easier. The good news is that now you can take advantage of digital tools and software to take some of the load off.
Software like Xeno can take your remote sales to a whole other level. Our software can help you capture leads, offer support, and even finalize sales all in one location without you having to leave the comfort of your home.
Xeno offers features such as automated chatboxes, team inboxes, and even integrations with some of your other favourite tools, including CRMs, ticketing systems, and many more. Automated chatboxes can help you capture leads quicker and easier than ever while the collaborative team inbox and conversation flows can help you and your team make sales faster than ever.
Plus, with tools like video calls, screen sharing, and file sharing, your whole team will be on the same page with just a click of a button!
Get in touch with our team to book a demo and we’ll show you the ropes!