Convert customers December 9, 2019
Why Increase Your Conversion Rate

Having high traffic on your website is one thing; converting leads into customers is another. One would expect websites to master the art of conversion in business, but that is not always the case. Conversion rate is the backbone of sites in marketing. Here is how; if 6% of visitors in your websites take action […]

Keep customers December 2, 2019
Can Chatbots Reduce Churn?

Churn is an important factor for many businesses. In fact avoidable churn is costing US businesses $136 billion a year.  There are a few schools of thought on how to stop people from leaving you, but have you ever thought of the effect chatbots could have? Chatbots can help to increase customer satisfaction, improve onboarding […]

Live response November 26, 2019
Live Like the Stars: Give Your Customers Their Own PA

Do you sometimes wish you could afford to hire a personal assistant for your life? Someone to organize your schedule for you, do all your life admin and sort out any problems, so you don’t have to deal with them? Blockbuster Hollywood actor style? You may not be able to afford your own PA but […]

Convert customers November 18, 2019
Trust Signals: The Secret Sauce for Conversion?

Converting can be hard. Driving people along the funnel, taking them from interest to purchase, until you strike gold (or dollars). Building trust is one of the things that can help you to convert. There are some things you can add to your website that may help to build this: trust signals. They come in different […]

Keep customers November 13, 2019
Keep a Clean Sheet: Tips for Increasing FCR

Even if you aren’t into soccer, I’m sure you have heard this expression: keeping a clean sheet. This is when the goalkeeper is yet to let in any goals. It’s quite an accolade and talked about a lot by commentators and fans. It can have a strong psychological effect on how you think the game […]

Attract customers November 11, 2019
How To Initiate Interest For Your Business

Ping. A lead has just landed on your page and asked a question. They wait for about 10 seconds and then, if they don’t get an answer to what they need, they run off to a competitor. In order to provide exemplary customer experience, you need to be quick in replying! If you have numerous […]

Attract customers November 11, 2019
How to Generate Leads for Multi-Level Marketing

One of the biggest mistakes MLM representatives make when they come into the business newly is having the wrong mindset. Many of them see network marketing as a money multiplying venture they can enter with a little money and come out with a lot more. They don’t see MLM as a serious business where they […]

Keep customers November 11, 2019
Why You Should Focus More on Keeping Your Customers Than Acquiring New Ones

Generally speaking, there are only three ways to increase your revenue, no matter how big or small the company is: Increase the number of customers you have Increase your price Sell more to your existing customers Basically, it boils down to convincing your customers to buy more or to buy at a higher price, or […]

Keep customers November 4, 2019
How to Appreciate Your Customers

Everybody needs appreciation. In any relationship, all parties must feel valued. When you appreciate your customers, you make them feel special. You need to learn the art of appreciation to attract and keep new customers. Showing your customers gratitude after service is a sure bet to customer loyalty. A simple thank you note, or an […]

Keep customers October 29, 2019
Are angry customers making you lose business?

Have you ever received a message from a customer that made your head spin? When customers are fuming, it is essential to attend to customer problem resolution immediately. However, if you aren’t logged on to your customer management system or don’t have all your apps open, this may be difficult. So how do you build […]

Keep customers October 21, 2019
Simple Ways to Get Return Customers

Having return customers that come back all the time is a dream for many business owners. They are a key piece in having a sustainable business. But they are also something business owners have trouble obtaining. Getting return customers isn’t actually too difficult if you know what to do. In fact, here are a few […]

Convert customers October 14, 2019
The Sorcery of Conversion: How Live Support Could Help

Do you feel like converting leads into customers is some kind of magic? Well, live support could be the magical touch you need to help turn your conversion rate around. There are actually a lot of similarities between how magicians and live support operates. Magicians have a quick touch, are loved by many and are […]

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