E-commerce is thriving right now. Customers want to be able to order what they want, whenever they want it. They want to be able to research their own options, make a purchase and get an item the next day or even on the very same day. However, sometimes they need help, and they don’t […]
Use Cases
July 2, 2021
Using Xeno as a Marketing Agency
Xeno offers a wide range of features that Marketing agencies can employ to give their services an edge above all their competitors. Between multilingual live chat, automated communication and file sharing features, Xeno has everything a marketing agency could need to capture leads and turn them into clients as easily as 1-2-3. After all, […]
Use Cases
June 21, 2021
How Live Support Can Help your HR department
Ever wanted to have the simplest hiring process ever? Does the thought of having easy, to-the-point exchanges with applicants bring a smile to your face? When it comes to hiring, you want the process to be easy for everyone: your applicants, and your HR team. Xeno’s live support software can help make this process […]
Attract customers
June 4, 2021
Using Live Support as a Retail Store
Having an online presence alongside brick-and-mortar stores is almost essential these days. One can compliment the other, helping to bring in new customers, retain existing ones and upsell on individual purchases. Online ordering can work in tandem with in-store browsing, whilst collecting in store options increases store footfall. Adding another customer service tool to your […]