Many-to-Xeno

Chat publicly with multiple contacts inside the same chat room.

Billing:
2 Months Free
990
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Free 7-Day Trial
2500
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2083
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Free 7-Day Trial
Core Features
Public chats
Chat publicly with multiple contacts simultaneously. Your contacts can see each other's questions as well as the answers provided by your team members. All of this in real time!
Up to 200 simultaneous contacts
Up to 750 simultaneous contacts
Private chats
Unlimited chats. Your entire team or selected team members may chat with one contact at a time in total privacy.
Shared team inbox
Unlimited team members. Bring all your contacts and team members together in one customer oriented workspace. Define teams, permissions, schedules, days off and routing rules.
Self-powered CRM
Unlimited contacts. All your contacts are automatically added to an enriched address book, sparing your team from unnecessary data entry. All that's left is to sort and segment your contacts.
Profanity filter
Unlimited filtering. Our advanced profanity filter is a script that continuously scans user messages as they come through, automatically censoring certain words and phrases.
Extra Features
Unlimited usage
Auto-ID
Unlimited IDs. Xeno identifies your contacts by their first names, last names, or any other details you'd like. You can also choose to have your contacts' IDs automatically inserted into live chats.
Knowledge base
Unlimited entries. Create and edit an unlimited number of entries for your knowledge base (made accessible via your: Team, Bot, and Help center).
Help center
Unlimited articles. Once your knowledge base contains entries, give your contacts the joy of a dedicated https self-service help center!
Predefined responses
Unlimited predefined responses. Any of your knowledge base entries can be used as pre-defined responses in any live convo.
Routing rules
Unlimited teams. Create 'Teams' to shorten the 'time to connect' between your contacts (leads, customers, etc.) and your Teams (sales, tech, etc.)
Meetings
Unlimited meetings. Our Meetings feature helps you schedule meetings without all the annoying back-and-forths. Tell Meetings your availability preferences and it will do the rest.
Pre-chat questions
Unlimited pre-chat questions. Throw some questions at your contacts before the start of the chat session to gather information on them (not always recommended as it can be a source of friction).
Interrogations
Unlimited interrogations. Ask your contact to provide a specific data point about themselves, such as their name, email, or phone number. Their response will automatically populate your address book.
Surveys
Unlimited surveys. Following a live chat session, propose a survey to your contacts to find out what they really think about your organization.
File sharing
Unlimited files. Your team and your contacts can instantly share any file type (audio, compressed, data, image, presentation, spreadsheet, video, and text). This feature is bi-directional.
Multilingual
Unlimited languages. Give your contacts the comfort of their native language. As soon as the web browser language is detected, the chat box will show off its fluency in English, or Spanish, or Hindi, or...
Analytics
Unlimited analytics. Bright business decisions are driven by brilliant data. Our reporting feature lets you know how your team and bot are performing.
Third-Party apps
Unlimited apps. The Xeno Marketplace is adding 30+ third-party apps to support the tools and services you use every day. Nifty, huh?
 
Add-ons
Fully customizable
Want Xeno to really reflect your organization's branding? Customize colors, texts, images, backgrounds, and much more in a perfectly intuitive way.
Migration assistance
We know: switching customer tools when dealing with a large list and system is a giant pain in the you know what. Thankfully, we're here to help.
Brands
Many organizations house multiple brands, branches, and websites. We designed Xeno to be flexible with the ability to manage many brands and identities from one single account.
Up to 1
Up to 3
Conversation history
Conversation history is the max number of days you'll be able to access your messages. Conversation history is unlimited on our biggest plan.
12 months
Unlimited
Support
The support we provide is on a 'first come, first served' basis. If lightning fast support is what you're after, make sure to sign up for the biggest plan available.
High Priority
First Priority
SLA
We have several Service-Level Agreements (SLAs): one for every type of plan, to make sure we accurately serve every one of you. Read our legal pages to learn more about our SLAs.
Level 2
Level 3
Remove Xeno branding
Want to use the Xeno chatbox as a white label solution? Replace our “Powered by Xeno” with your custom branding? Here’s how to do it!
Account Manager
Xeno Account Managers are your Single Point of contact (SPoC). Their job is to understand your needs, offer you something truly awesome, and as a result, help you generate more sales.
Prices without taxes

Chat publicly with multiple contacts inside the same chat room.
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Billing:
2 Months Free
990
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0
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825
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Prices without taxes
Free 7-Day Trial
Core Features
Public chats: Up to 200 simultaneous contacts
Chat publicly with multiple contacts simultaneously. Your contacts can see each other's questions as well as the answers provided by your team members. All of this in real time!
Private chats
Unlimited chats. Your entire team or selected team members may chat with one contact at a time in total privacy.
Shared team inbox
Unlimited team members. Bring all your contacts and team members together in one customer oriented workspace. Define teams, permissions, schedules, days off and routing rules.
Self-powered CRM
Unlimited contacts. All your contacts are automatically added to an enriched address book, sparing your team from unnecessary data entry. All that's left is to sort and segment your contacts.
Profanity filter
Unlimited filtering. Our advanced profanity filter is a script that continuously scans user messages as they come through, automatically censoring certain words and phrases.
Extra Features
Auto-ID
Unlimited IDs. Xeno identifies your contacts by their first names, last names, or any other details you'd like. You can also choose to have your contacts' IDs automatically inserted into live chats.
Knowledge base
Unlimited entries. Create and edit an unlimited number of entries for your knowledge base (made accessible via your: Team, Bot, and Help center).
Help center
Unlimited articles. Once your knowledge base contains entries, give your contacts the joy of a dedicated https self-service help center!
Predefined responses
Unlimited predefined responses. Any of your knowledge base entries can be used as pre-defined responses in any live convo.
Routing rules
Unlimited teams. Create 'Teams' to shorten the 'time to connect' between your contacts (leads, customers, etc.) and your Teams (sales, tech, etc.)
Meetings
Unlimited meetings. Our Meetings feature helps you schedule meetings without all the annoying back-and-forths. Tell Meetings your availability preferences and it will do the rest.
Pre-chat questions
Unlimited pre-chat questions. Throw some questions at your contacts before the start of the chat session to gather information on them (not always recommended as it can be a source of friction).
Interrogations
Unlimited interrogations. Ask your contact to provide a specific data point about themselves, such as their name, email, or phone number. Their response will automatically populate your address book.
Surveys
Unlimited surveys. Following a live chat session, propose a survey to your contacts to find out what they really think about your organization.
File sharing
Unlimited files. Your team and your contacts can instantly share any file type (audio, compressed, data, image, presentation, spreadsheet, video, and text). This feature is bi-directional.
Multilingual
Unlimited languages. Give your contacts the comfort of their native language. As soon as the web browser language is detected, the chat box will show off its fluency in English, or Spanish, or Hindi, or...
Analytics
Unlimited analytics. Bright business decisions are driven by brilliant data. Our reporting feature lets you know how your team and bot are performing.
Third-Party apps
Unlimited apps. The Xeno Marketplace is adding 30+ third-party apps to support the tools and services you use every day. Nifty, huh?
Add-ons
Fully customizable
Want Xeno to really reflect your organization's branding? Customize colors, texts, images, backgrounds, and much more in a perfectly intuitive way.
Migration assistance
We know: switching customer tools when dealing with a large list and system is a giant pain in the you know what. Thankfully, we're here to help.
Brands: Up to 1
Many organizations house multiple brands, branches, and websites. We designed Xeno to be flexible with the ability to manage many brands and identities from one single account.
Conversation history: 12 months
Conversation history is the max number of days you'll be able to access your messages. Conversation history is unlimited on our biggest plan.
Support: High Priority
The support we provide is on a 'first come, first served' basis. If lightning fast support is what you're after, make sure to sign up for the biggest plan available.
SLA: Level 2
We have several Service-Level Agreements (SLAs): one for every type of plan, to make sure we accurately serve every one of you. Read our legal pages to learn more about our SLAs.
Remove Xeno branding
Want to use the Xeno chatbox as a white label solution? Replace our “Powered by Xeno” with your custom branding? Here’s how to do it!
Account Manager
Xeno Account Managers are your Single Point of contact (SPoC). Their job is to understand your needs, offer you something truly awesome, and as a result, help you generate more sales.
Billing:
2 Months Free
2500
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
2083
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
Prices without taxes
Free 7-Day Trial
Core Features
Public chats: Up to 750 simultaneous contacts
Chat publicly with multiple contacts simultaneously. Your contacts can see each other's questions as well as the answers provided by your team members. All of this in real time!
Private chats
Unlimited chats. Your entire team or selected team members may chat with one contact at a time in total privacy.
Shared team inbox
Unlimited team members. Bring all your contacts and team members together in one customer oriented workspace. Define teams, permissions, schedules, days off and routing rules.
Self-powered CRM
Unlimited contacts. All your contacts are automatically added to an enriched address book, sparing your team from unnecessary data entry. All that's left is to sort and segment your contacts.
Profanity filter
Unlimited filtering. Our advanced profanity filter is a script that continuously scans user messages as they come through, automatically censoring certain words and phrases.
Extra Features
Auto-ID
Unlimited IDs. Xeno identifies your contacts by their first names, last names, or any other details you'd like. You can also choose to have your contacts' IDs automatically inserted into live chats.
Knowledge base
Unlimited entries. Create and edit an unlimited number of entries for your knowledge base (made accessible via your: Team, Bot, and Help center).
Help center
Unlimited articles. Once your knowledge base contains entries, give your contacts the joy of a dedicated https self-service help center!
Predefined responses
Unlimited predefined responses. Any of your knowledge base entries can be used as pre-defined responses in any live convo.
Routing rules
Unlimited teams. Create 'Teams' to shorten the 'time to connect' between your contacts (leads, customers, etc.) and your Teams (sales, tech, etc.)
Meetings
Unlimited meetings. Our Meetings feature helps you schedule meetings without all the annoying back-and-forths. Tell Meetings your availability preferences and it will do the rest.
Pre-chat questions
Unlimited pre-chat questions. Throw some questions at your contacts before the start of the chat session to gather information on them (not always recommended as it can be a source of friction).
Interrogations
Unlimited interrogations. Ask your contact to provide a specific data point about themselves, such as their name, email, or phone number. Their response will automatically populate your address book.
Surveys
Unlimited surveys. Following a live chat session, propose a survey to your contacts to find out what they really think about your organization.
File sharing
Unlimited files. Your team and your contacts can instantly share any file type (audio, compressed, data, image, presentation, spreadsheet, video, and text). This feature is bi-directional.
Multilingual
Unlimited languages. Give your contacts the comfort of their native language. As soon as the web browser language is detected, the chat box will show off its fluency in English, or Spanish, or Hindi, or...
Analytics
Unlimited analytics. Bright business decisions are driven by brilliant data. Our reporting feature lets you know how your team and bot are performing.
Third-Party apps
Unlimited apps. The Xeno Marketplace is adding 30+ third-party apps to support the tools and services you use every day. Nifty, huh?
Add-ons
Fully customizable
Want Xeno to really reflect your organization's branding? Customize colors, texts, images, backgrounds, and much more in a perfectly intuitive way.
Migration assistance
We know: switching customer tools when dealing with a large list and system is a giant pain in the you know what. Thankfully, we're here to help.
Brands: Up to 3
Many organizations house multiple brands, branches, and websites. We designed Xeno to be flexible with the ability to manage many brands and identities from one single account.
Conversation history: Unlimited
Conversation history is the max number of days you'll be able to access your messages. Conversation history is unlimited on our biggest plan.
Support: First Priority
The support we provide is on a 'first come, first served' basis. If lightning fast support is what you're after, make sure to sign up for the biggest plan available.
SLA: Level 3
We have several Service-Level Agreements (SLAs): one for every type of plan, to make sure we accurately serve every one of you. Read our legal pages to learn more about our SLAs.
Remove Xeno branding
Want to use the Xeno chatbox as a white label solution? Replace our “Powered by Xeno” with your custom branding? Here’s how to do it!
Account Manager
Xeno Account Managers are your Single Point of contact (SPoC). Their job is to understand your needs, offer you something truly awesome, and as a result, help you generate more sales.
Illustration Unification
Unifying all customer channels
With Xeno, consolidate all of your customer channels (shared email addresses, chat interfaces, Facebook, Twitter, iOS, Android, SMS accounts, etc.) in one shared team inbox.

Xeno also comes with a 24/7 smart assistant Bot (automated marketing, sales, and support tasks) that you can use with your contacts and that will save you time and money. Isn't that neat?
Great to increase efficiency
Many-to-Xeno is best suited for time-sensitive organizations with voluminous traffic or large communities.
Easy to deploy
To launch Xeno today, just copy and paste the ready-to-use code we provide you into your site or mobile apps.
Simple to customize
To make Xeno your own in the best possible way, we have made available some incredible customization features.

Top questions

Many-to-Xeno is a unique product we came up with for our customers. Many-to-Xeno enables organizations with a high online traffic volume to deploy a chat window anywhere (e.g. website, iOS app, Android app) for the purpose of chatting publicly with multiple contacts simultaneously inside the same window.

Thanks to Many-to-Xeno, your customers can see each other's questions as well as the answers provided by your team members. All of this in real time!
Many-to-Xeno enables small teams to convey live messages to thousands, tens of thousands, and even millions of people all at once, inside the very same chat window.

Many-to-Xeno is also equipped with a very useful alert system designed to keep large groups of contacts posted in real time.
Many-to-Xeno is best suited for organizations whose external communication between agents and customers is time-sensitive. In competitive markets, even just one-tenth of a second gained or lost in customer communication can make a noticeable impact.
Many-to-Xeno's pricing policy is simple: one price fits all. We'll provide you with a 7-day free trial, which is enough time to get a good feel for the product. Then, we'll start billing at US $990 / month with a maximum limit of 200 simultaneous contacts (non-contractual: equivalent to approximately 10,000 simultaneous unique visitors).