Live response July 8, 2018
C.H.A.T.: The Key to Live Response Customer Communication

In case you are still unaware of it, real-time customer communication is the customers’ favorite channel. Indeed, 42% of your leads and customers would rather communicate with your team via live chat than email (23%) or social media (16%). Although instant messaging is used by small and medium-sized businesses to go the extra mile with customer […]